Ramadan 2027 · for UK Umrah & Hajj travel agencies

Turn last year’s Umrah enquiries into booked Ramadan calls.

We text and email everyone who asked you about Umrah but never booked. An assistant answers their questions from your own packages, day or night, and books the serious ones into a call with you. Done for you in about 48 hours.

  • Live in about 48 hours
  • 5 founding spots
  • Month 2 free if no calls are booked
the problem

The people most likely to say yes are the ones nobody has time to message.

01

Old enquiries nobody chases

Hundreds of people asked about Umrah and never booked. They sit in WhatsApp chats, spreadsheets and inboxes, and nobody has time to message them all before Ramadan.

02

Slow replies lose families

A Facebook lead comes in at 11pm on a Saturday. By the time someone replies on Monday, that family has booked with the agency that answered first.

03

The same questions, all day

Hotel distance, visas, instalments, room types. Your team answers them one by one when they should be taking calls with people ready to book.

the maths

One family booking can cover the whole season.

4 × £1,000 = £4,000

one family of four on a £1,000 Ramadan package

  • Ramadan packages sell from roughly £500 to £2,700 per person, and families often book four to six places.
  • The whole season with us (founding setup plus three months) costs less than that one booking.
  • If we don’t book you a single call in the first 30 days, month 2 is free.

Package price range based on public UK agency pricing for Ramadan Umrah.

how it works

Done for you. You just take the calls.

  1. 1

    You send us your packages and enquiry list

    A short form for your Ramadan packages, plus a spreadsheet of past enquiries (name and phone or email). We clean it and remove anyone who asked not to be contacted.

  2. 2

    We build your assistant from your own packages

    Prices, hotels and distance to the Haram, flights, visas, deposits and payment plans. It only answers from what you give us and passes anything it isn’t sure about to you.

  3. 3

    Old enquiries hear about Ramadan

    A personal text and email to everyone who enquired before, with at most five messages each, never between 9pm and 8am, and STOP on every text.

  4. 4

    New leads answered in about a minute

    Facebook lead forms and website enquiries come in through a webhook and get a personal reply in about a minute, day or night.

  5. 5

    Serious pilgrims get booked in with you

    The assistant learns dates, group size, budget and departure airport, then books a call in your Google Calendar or hands the conversation to you. You see every message and get a weekly report.

what they see

It sounds like your team, because it works from your packages.

  • Warm, respectful and short, with greetings used naturally.
  • States only the prices, hotels and dates in your package info. If unsure, it says a team member will confirm.
  • Never gives religious rulings. Questions on ihram or mahram go to your guide or scholar.
  • Asks for a human or sounds upset? It hands over to you straight away.

Your agency

Bookings team · text message

Today 7:12pm

Assalamu alaikum Aisha, it’s Yusuf from the bookings team. You asked us about Umrah before. Our Ramadan 2027 packages are out now, including the last 10 nights, and hotels near the Haram are filling fast. Are you hoping to go this Ramadan?

Wa alaikum assalam. Yes InshaAllah, me, my husband and our two kids. How far is the hotel from the Haram?

MashaAllah, a special trip for the family. On the last-10-nights package the Makkah hotel is about a 5-minute walk from the Haram, and quad rooms suit a family of four. Would a quick call with Bilal help? I have Tuesday 7:30pm or Wednesday 12:30pm.

Tuesday evening is good

Perfect, Bilal will call you on Tuesday at 7:30pm. JazakAllah khair, Aisha.

Call booked in your Google Calendar · Tue 7:30pm
Sample conversation. Hotel details, prices and names come from your own package info.
the offer

One season, set up for you, with a guarantee.

What you get

  • Old enquiries woken up by text and email
  • Every new Facebook or website lead answered in about a minute
  • Ramadan announcements: early-bird deadlines and “last 10 nights” availability
  • Assistant built from your own packages, prices and policies
  • Calls booked into your Google Calendar, or handed to your team
  • Up to 3,000 texts a month included (extra at cost), email within fair use
  • Weekly report: sent, replied, qualified, booked

What we don’t do yet: Instagram DM auto-replies (coming once Meta approves), cold WhatsApp broadcasts, or phone calls. Conversations can move to your WhatsApp once someone replies.

Founding offer · first 5 agencies
£597£997one-off setup, 40% off
£397per month, 3-month minimum (December to March)
  • Up to 3,000 texts a month included, extra at cost
  • Live in about 48 hours from receiving your details

Guarantee. If we don’t book you a single call in the first 30 days, month 2 is free.

Claim a founding spot
respect, built in

Polite follow-up to people who asked. Never spam.

Only people who asked you

We only message people who enquired with your agency or opted in. No bought lists, no cold broadcasts.

STOP on every text

Anyone can opt out in one word, and they are never messaged again.

Quiet hours

No messages between 9pm and 8am, and at most five messages to any one person.

You stay in control

Every conversation sits in your inbox. You can read it, take over, or pause the campaign at any point.

questions

Asked, answered.

We already follow up ourselves. Why would we need this?

Brilliant, keep doing it. The question is how quickly a Facebook lead gets a reply at 11pm on a Saturday, and how many of last year’s enquiries anyone has messaged this month. We do the bits nobody has time for, and hand you the people who are ready to talk.

Our customers prefer WhatsApp. Why text and email?

We agree, and that is often where they end up talking to you. WhatsApp doesn’t allow cold messages to people who haven’t messaged you first, so we start the conversation by text and email. The assistant qualifies them, then books a call or sends them your WhatsApp or booking link.

What if the AI says something wrong?

It only answers from the package information you give us, and anything it isn’t sure about it passes to you. You see every conversation in the inbox and can take over at any point.

Is it halal, and will it annoy people?

We only message people who enquired with you, at most five messages each, never at night, with a STOP option on every text. It is polite follow-up to people who asked, not spam. The assistant never gives religious rulings.

Is it worth the price?

One family of four on a £1,000 package is £4,000, which covers the whole season. And if we don’t book you a single call in the first 30 days, month 2 is free.

What do you need from us?

Your Ramadan 2027 package details (hotels, dates, prices, inclusions, payment plans and FAQs), a spreadsheet of past enquiries, a Google Calendar connection if you want calls booked automatically, and a few DNS records so email comes from your own domain. We can start on a shared sending pool while that is set up.

How fast can we go live?

About 48 hours from receiving your package info and enquiry list. The founding spots close once five agencies are live, and anyone joining after mid-December misses the early-bird booking rush.

Do you reply on Instagram, send WhatsApp broadcasts or make calls?

Not yet. Instagram DM auto-replies are coming once Meta approves them. We don’t send cold WhatsApp broadcasts or make phone calls. Today it is text and email, with new leads coming in from your Facebook lead forms and website.

How long do we commit for?

Three months, December to March, which covers the whole Ramadan booking season.

Get your Ramadan packages in front of the people who already asked.

Tell us a little about your agency. We’ll get back to you personally to book a 15-minute call and show you a short demo.

  • Founding price for the first 5 agencies
  • Live in about 48 hours
  • Month 2 free if no calls are booked

Prefer email? info@apexgen.ai

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